FAQs

BROADWAY PERFORMANCES

TINA Broadway will reopen on October 8, 2021. Tickets are now on sale and can be purchased on our Tickets page or at Ticketmaster.com. Tickets purchased from authorized sales channels will be eligible for exchanges and refunds up to 2 hours before the curtain date and time. For more information about refunds and exchanges, click here.

If you had tickets for a canceled performance, you should have received an email from your point of purchase with detailed information regarding your refund. We look forward to welcoming you all back to the theater starting in October 2021.

The health and safety of our audiences is our top priority. As public health conditions and the State’s guidance for performing arts and live entertainment change, we will remain flexible and adapt to applicable health protocols. These protocols may include, but are not limited to: masks, cleaning, air filtration, and reduced contact. 

For more information about our theatre’s health and safety guidelines, click here

For customer service support, click here.

For information about contact tracing, click here

For the COVID-19 Waiver, click here.

An inherent risk of exposure to COVID-19 exists in any place where people gather. By entering the theatre, you agree to assume this risk. 

To read the full Neaderlander Theatres COVID-19 waiver, click here.

Ticketing Information

As a result of COVID-19, the Lunt-Fontanne Theatre is implementing an exchange and refund policy for our guests who may be unable to attend a show due to illness, travel restrictions, or any other circumstances. Tickets purchased from authorized sales channels (BroadwayDirect.com, Ticketmaster.com, or the Lunt-Fontanne box office, when it reopens) will be eligible for exchanges and refunds up to 2 hours before the curtain date and time. For more information about refunds and exchanges, click here.

Our team is right in the heart of Times Square, waiting to welcome you back. Ask us anything via phone, email, or live chat to answer all of your questions and to make sure your Broadway experience is as safe and memorable as it can be. To ask us anything, click here.

The Lunt-Fontanne box office is closed at this time.

Be sure to buy tickets from our official ticketing representatives to avoid overpriced or counterfeit tickets. Buy tickets online at Ticketmaster.com. For information about groups of 10 or more persons, or to purchase tickets, contact Groups Sales Box Office at Broadway.com: Click Here or call 1-800-BROADWAY ext. 196. The box office is currently closed until further notice.

For more information about our COVID-19 policies, click here.

To buy tickets online, please visit our Tickets page or at Ticketmaster.com. The box office is currently closed until further notice.

For more information about our COVID-19 policies, click here.

For information about groups of 10 or more persons, or to purchase tickets, contact Groups Sales Box Office at Broadway.com: Click Here or call 1-800-BROADWAY ext. 196

For more information about our COVID-19 policies, click here.

Please view the performance calendar on our Tickets page for the most up-to-date schedule.

Due to the nature of live theatre, we are unable to guarantee the presence of any particular cast member at a specific show.

Please check back soon for our latest rush, standing room, and digital lottery program details.

General Show Information

TINA − The Tina Turner Musical is recommended for ages 14 and up.

The Original London Cast Recording of TINA − The Tina Turner Musical is available online from Ghostlight Records: Click Here to purchase or download it.

The Original London Cast Recording of TINA − The Tina Turner Musical featuring Adrienne Warren is available online from Ghostlight Records: Click Here to purchase or download it.

Photography, video and sound recordings of any kind are strictly prohibited during the performance.

2 hours and 40 minutes including one intermission

Venue Information

The health and safety of our audiences is our top priority. As public health conditions and the State’s guidance for performing arts and live entertainment change, we will remain flexible and adapt to applicable health protocols. These protocols may include, but are not limited to: masks, cleaning, air filtration, and reduced contact. 

For more information about our theatre’s health and safety guidelines, click here

For customer service support, click here.

For information about contact tracing, click here

For the COVID-19 Waiver, click here.

Headsets for sound augmentation are available at the theatre, free of charge. A photo identification is required as a deposit. For patrons with a tele coil, this theatre is equipped with an induction loop. Please set your device to the “t” setting.

There is no dress code at the theatre. For all performances, attire should be comfortable and appropriate for the occasion. The theatre is air-conditioned during the summer months.

Animals are not permitted in the theatre, but an exception is made for guide dogs and service animals. Please inform your ticket sales representative if any accommodations are required.

The Lunt-Fontanne Theatre is located at 205 West 46th Street, New York, NY 10036

If you have lost something at the theatre, please call 212-575-9200.

Yes. Accessible seating is available as indicated on the seating map.

Wheelchair locations are available in the orchestra section of the theatre (pending availability). You may purchase one wheelchair and three companion seats per order if available.

For guests with limited mobility, there are seats available with folding armrests (“Aisle transfer seats”) in these locations: Orchestra (no stairs): D101, D114, F1, F2, G101, G114, R1, R2, R101, R114, T1, Z101. Mezzanine (stairs required): E 19, E20, E 114.

For low vision/deaf and hard of hearing guests, accessible seats are available in the Orchestra C 1-3, C 2-4.

The Lunt-Fontanne Theatre is equipped with an accessible restroom on the theatre’s first floor. They can be designated for guests with disabilities.

Theatre representatives are available to meet patrons with disabilities in the lobby of the building to escort them to designated wheelchair accessible areas.  There are no elevators or escalators at the Lunt-Fontanne.

The Lunt-Fontanne Theatre is committed to the needs of its patrons with disabilities. For more details on the policies or assistance purchasing accessible seating, please call 212-575-9200 or help@broadwaydirect.com.

For the protection of our patrons and theatre, managers are on duty during all performances.

All patrons will be screened prior to entering the theatre. Please see below for a list of prohibited items.

Prohibited Items
Do not carry any of these items into the security screening area. Items that are confiscated will not be returned. If you are unsure about any item, do not bring it to the theatre.

  • All weapons are strictly prohibited, including but not limited to: firearms, ammunition, knives, swords, scissors, OC spray (mace), any dangerous items, and weapons of any kind
  • Outside food or beverage
  • Large professional cameras or video recording equipment
  • Flashlights or laser pointers
  • Illegal substances
  • Noise making devices or fireworks

The Lunt-Fontanne Theatre has the right to refuse entry if any of the above is not adhered to.