FAQs

Ticketing Information

There are no refunds and no exchanges for tickets purchased beginning on May 1, 2022.

Our team is right in the heart of Times Square, waiting to welcome you back. Ask us anything via phone, email, or live chat to answer all of your questions and to make sure your Broadway experience is as safe and memorable as it can be. To ask us anything, click here.

The Lunt-Fontanne box office is open:

Monday through Saturday, 10:00am to 8:00pm

Sunday 12:00pm to 6:00pm

Be sure to buy tickets from our official ticketing representatives to avoid overpriced or counterfeit tickets. Buy tickets online at Ticketmaster.com or at the Lunt-Fontanne box office. For information about groups of 10 or more persons, or to purchase tickets, contact Groups Sales Box Office at Broadway.com: Click Here or or call 1-800-BROADWAY ext. 196. 

For more information about our COVID-19 policies, click here.

To buy tickets online, please visit our Tickets page or at Ticketmaster.com. To buy tickets in person, please visit the Lunt-Fontanne box office open Monday through Saturday, 10:00am to 8:00pm and Sunday 12:00pm to 6:00pm. 

For more information about our COVID-19 policies, click here.

For information about groups of 10 or more persons, or to purchase tickets, contact Groups Sales Box Office at Broadway.com: Click Here or call 1-800-BROADWAY ext. 196

For more information about our COVID-19 policies, click here.

A limited number of $45 tickets will be available at https://lottery.broadwaydirect.com/show/tina-ny.

Powered by Broadway Direct, TINA – THE TINA TURNER MUSICAL’s digital lottery will open at 9AM the day before the performance and closed at 3PM the day before the performance. Winners will be notified by email shortly after each drawing and have 60 minutes to claim and pay for tickets online. Seat locations and number of tickets awarded by the lottery are subject to availability. Maximum 2 tickets per entry. Please note, lottery seats may be partial view.

Once you click through to Ticketmaster and select your preferred performance, click on the padlock icon in the top right and enter your offer code to view tickets available through the promotion. Click here to purchase tickets.

General Show Information

TINA − The Tina Turner Musical is recommended for ages 14 and up.

The Original London Cast Recording of TINA − The Tina Turner Musical is available online from Ghostlight Records: Click Here to purchase or download it.

Head to our official TINA merch shop to purchase apparel, accessories, and the Original Cast recording. Shop here

Photography, video and sound recordings of any kind are strictly prohibited during the performance.

2 hours and 40 minutes including one intermission

Venue Information

For performances in May 2022, you will only need a mask to enter a theatre.
MASKS REQUIRED: All guests must wear a properly fitting mask over the nose and mouth in the theatre except when eating or drinking in designated areas. Guests who do not comply with these policies will be denied entry or asked to leave the theatre.

View Details and Terms & Conditions

Headsets for sound augmentation are available at the theatre, free of charge. A photo identification is required as a deposit. For patrons with a tele coil, this theatre is equipped with an induction loop. Please set your device to the “t” setting.

There is no dress code at the theatre. For all performances, attire should be comfortable and appropriate for the occasion. The theatre is air-conditioned during the summer months.

Animals are not permitted in the theatre, but an exception is made for guide dogs and service animals. Please inform your ticket sales representative if any accommodations are required.

The Lunt-Fontanne Theatre is located at 205 West 46th Street, New York, NY 10036

If you have lost something at the theatre, please fill out this form.

Yes. Accessible seating is available as indicated on the seating map.

Wheelchair locations are available in the orchestra section of the theatre (pending availability). You may purchase one wheelchair and three companion seats per order if available.

For guests with limited mobility, there are seats available with folding armrests (“Aisle transfer seats”) in these locations: Orchestra (no stairs): D101, D114, F1, F2, G101, G114, R1, R2, R101, R114, T1, Z101. Mezzanine (stairs required): E 19, E20, E 114.

For low vision/deaf and hard of hearing guests, accessible seats are available in the Orchestra C 1-3, C 2-4.

The Lunt-Fontanne Theatre is equipped with an accessible restroom on the theatre’s first floor. They can be designated for guests with disabilities.

Theatre representatives are available to meet patrons with disabilities in the lobby of the building to escort them to designated wheelchair accessible areas.  There are no elevators or escalators at the Lunt-Fontanne.

The Lunt-Fontanne Theatre is committed to the needs of its patrons with disabilities. For more details on the policies or assistance purchasing accessible seating, please call 212-575-9200 or help@broadwaydirect.com.

For the protection of our patrons and theatre, managers are on duty during all performances.

All patrons will be screened prior to entering the theatre. Please see below for a list of prohibited items.

Prohibited Items
Do not carry any of these items into the security screening area. Items that are confiscated will not be returned. If you are unsure about any item, do not bring it to the theatre.

  • All weapons are strictly prohibited, including but not limited to: firearms, ammunition, knives, swords, scissors, OC spray (mace), any dangerous items, and weapons of any kind
  • Outside food or beverage
  • Large professional cameras or video recording equipment
  • Flashlights or laser pointers
  • Illegal substances
  • Noise making devices or fireworks

The Lunt-Fontanne Theatre has the right to refuse entry if any of the above is not adhered to.